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Privacy Policy

Last updated: September 8, 2025

1. Introduction

Chemorappa Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chemorappa.com or use our logistics services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Contact us through our website or phone (+447933750650)
  • Visit our premises at 207 Gogarloch Syke, Edinburgh EH12 9JE

This information may include:

  • Name and business information
  • Email address and phone number
  • Shipping and billing addresses
  • Payment information
  • Details about shipments and deliveries

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our logistics services
  • Processing shipments and deliveries
  • Communicating with you about your orders and services
  • Sending you newsletters and promotional materials (with your consent)
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Shipping carriers and delivery partners
  • Payment processors
  • IT service providers
  • Professional advisors

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Shipping and delivery records are typically retained for 7 years for regulatory compliance.

7. Your Rights

Under UK data protection law, you have the following rights:

  • Right to access your personal information
  • Right to rectify inaccurate information
  • Right to erase your personal information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. International Transfers

As we provide logistics services to neighboring European countries, your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Chemorappa Logistics

207 Gogarloch Syke
Edinburgh EH12 9JE
United Kingdom

Phone: +447933750650

Email: [email protected]

Chemorappa Logistics

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